Kaasino / Privacy Policy

Kaasino Privacy Policy

When you sign up through the Kaasino homepage, deposit, verify your account or write to support, some of your personal details have to be handled. This policy explains in plain language which details those are, why they are needed and where to turn if you have a question about them.

It covers the information linked to your account and to payments and verification, the support contact and the analytics tag loaded on this website. The casino is operated by Fortaprime SRL.

Kaasino character illustration

What Information Is Collected

Only the details needed to run an account, process payments and meet verification checks are handled. The categories are listed below.

CategoryExamples
Account detailsE-mail address and password, or Google sign-in
Payment informationThe payment method used for deposits and withdrawals and proof that it belongs to you
Verification documentsIdentity document and proof of address, such as a utility bill; video verification is an alternative
Account activityDeposits, withdrawals, bonuses claimed and limits you have requested
Support messagesChat conversations and e-mails you send to the support team
Website usageVisit statistics measured through Google Tag Manager on this website

How Personal Information Is Used

Each type of information has a specific job, and it is used for the purposes below.

  • Account. The e-mail address and password, or your Google account, let you register and log in. The e-mail is also used to confirm the address when you sign up. The steps are on the registration page.
  • Payments. Payment details are used to process your deposits and withdrawals and to pay out to the right person.
  • Verification. Identity, address and payment-method documents confirm that you are an adult and that the account is yours.
  • Support. Messages and account details help the team answer questions about sign-up, bonuses, payments and verification.
  • Responsible gaming. Limits, cooling-off and self-exclusion that you request are recorded on the account so they can be applied.

Cookies and Tracking Technologies

This website loads Google Tag Manager, a service that manages the tags used to measure visits. Such tags may use cookies. How cookies work and how to block or delete them is described in the cookie policy.

Data Sharing and Third Parties

Two external services are visible to you. If you choose to continue with Google when you sign up, your Google account is used to sign in. Google Tag Manager loads on this website to measure visits. Verification documents are reviewed by the casino team as part of the checks described on the KYC and AML page.

Payment and Transaction Data

Payment data is needed to move money in and out of your account. When you ask for a withdrawal, you may be asked to show that the card, wallet or bank account you used for deposits belongs to you; this protects your balance from misuse. Amounts are handled in EUR, the account currency. Payment limits and processing times are listed on the payments page and in the terms and conditions.

User Rights and Privacy Controls

If you have a question about the information linked to your account, or if you want to correct something, write to support@kaasinoonline.co.uk or use the live chat, which runs 24/7/365. Choose a strong password, keep it private and log in with the same method each time. You can also manage cookies in your browser settings.

Children's Privacy

The casino is intended only for adults aged 18 or over. Underage persons may not register, and verification documents may be requested to confirm age and identity. Parents and guardians can find more advice on the responsible gaming page, including software that blocks gambling websites on a child's device.

Privacy Policy Updates

This policy may be revised from time to time, for example when the casino adds a new feature or changes the way a service works. Check this page occasionally to see the latest version, and write to support if anything is unclear.

Summary of Privacy Practices

  • The casino handles account details, payment and verification information, account activity and support messages.
  • These details are used for the account, payments, verification, support and responsible-gaming limits.
  • Google sign-in and Google Tag Manager are the external services mentioned on this page.
  • Questions go to support@kaasinoonline.co.uk or the live chat.
  • The service is for adults aged 18 or over.