Overview of Terms & Conditions
The terms govern the relationship between the player and the casino. They cover who can hold an account, which documents may be requested, how money moves in and out, how bonuses work and what happens when a rule is broken. The table below shows where each topic is explained on this page.
| Topic | Description |
|---|---|
| Operator and licence | Fortaprime SRL, licence: Global Curacao |
| Eligibility | Players must be 18 or over; one account per player |
| Verification | ID, proof of payment method and proof of address, or video verification |
| Account currency | EUR; crypto deposits are converted at the exchange rate without a fee |
| Deposits and withdrawals | Withdrawal minimum, maximum per transaction, tiered limits and processing times |
| Bonuses | 14-day validity, wagering, maximum bet and game contributions |
| Restricted activities | Multiple accounts and play from restricted countries |
| Inactive accounts | A monthly fee applies after 12 months without logging in |
| Responsible gaming | Deposit, loss and bet limits, session limit, cooling-off and self-exclusion on request |
| Disputes | Resolved by arbitration |
Account Registration Requirements
To play for real money you must be at least 18 years old. Only one account per player is allowed, so register once with an e-mail address and password or with your Google account and keep using the same method to log in. The full sign-up steps are described on the registration page.
- Age. The minimum age is 18; the casino is not intended for anyone younger.
- One account. Every player may hold a single account. Duplicate accounts are treated as a breach of the terms.
- Accurate details. Use your own e-mail address and keep the password private, because activity on the account is linked to you.
- Restricted countries. Players from Sweden, Spain, France, Belgium, Poland, the USA and some other countries are not accepted. The United Kingdom is not on that list.
- Account currency. The internal currency of every account is EUR. Crypto deposits are converted to EUR at the exchange rate without a fee.
Verification and Identity Checks
You can deposit and start playing before you verify, but the casino asks for documents when you request a withdrawal. Verification confirms that the account belongs to an adult and that the money is paid out to its owner. The review takes up to 1 business day, and the details are on the KYC and AML page.
The documents that may be requested are:
- an identity document;
- proof that the payment method used for deposits belongs to you;
- proof of address, such as a utility bill, written in Latin letters;
- video verification, which can be used instead of documents.
Prepare the files in advance and send them through live chat or by e-mail to support@kaasinoonline.co.uk to avoid delays with your first payout.
Deposit and Withdrawal Conditions
Deposit minimums and maximums depend on the payment method; they are listed on the payments page, and the deposit and withdrawal guides explain the steps. The rules that apply to payouts are summarised here.
- Withdrawal size. The minimum withdrawal is €20 and the maximum is €10,000 per transaction.
- Processing time. Withdrawals are processed within 0–48 hours after verification is complete.
- Bank withdrawals. A bank withdrawal takes about 3 banking days and carries a fee of €25. The fee applies to bank withdrawals only.
- Large wins. Winnings above €90,000 are paid in parts of up to €90,000 per month.
- Account ownership. Money is paid out to a payment method that belongs to the account holder.
Withdrawal limits for a day, a week and a month depend on how much you have deposited:
| Deposit tier | Per day | Per week | Per month |
|---|---|---|---|
| Below €3,000 | €3,000 | €10,000 | €30,000 |
| €3,000 to €10,000 | €5,000 | €15,000 | €30,000 |
| €10,000 to €100,000 and above | €10,000 | €20,000 | €60,000 |
Bonus Terms and Promotional Conditions
Every bonus has its own rules, but several conditions apply across the promotions page. Always read them before you accept an offer.
- Validity. A bonus is valid for 14 days.
- Wagering. The welcome package is wagered x35, counting the bonus and the winnings from free spins. For example, a €100 bonus at x35 means bets worth €3,500 before the bonus can be withdrawn.
- Maximum bet. The default maximum bet while a bonus is active is €5. Some offers set their own limit, such as €1 on Tuesday free spins and €3 on Thursday free spins.
- Game contributions. Slots count 100% towards wagering; table games, live casino and lottery count 5%.
- Excluded games. Jackpot slots and a list of other games cannot be played with a bonus.
- Maximum withdrawal. The most you can withdraw from a bonus is €10,000.
- Automatic cancellation. A bonus is cancelled automatically when the bonus balance falls to €0.05 or less.
- Country exclusion. Players from Sweden cannot use bonuses.
The welcome package of 225% up to €5,000 + 500 free spins is split over three deposits: WB (100% up to €3,000 + up to 500 FS, minimum €30), KSN75 (75% up to €1,000, minimum €40) and KAA50 (50% up to €1,000, minimum €50).
Restricted Activities
Some actions break the terms and can lead to a ban. The most important one is opening more than one account.
- Multiple accounts. Only one account per player is allowed. Multiple accounts result in a ban and confiscation of the balance.
- Restricted countries. Accounts of players from countries listed as restricted are not accepted.
- Bonus rule breaches. Exceeding the maximum bet or playing excluded games, including jackpot slots, while a bonus is active goes against the bonus terms.
Inactive Accounts and Account Closure
If you do not log in to your account for 12 months, a fee of €10 per month is charged to the account while it stays inactive. Logging in from time to time keeps the account active. Accounts found to be duplicates are banned, and the balance on them is confiscated.
If you want to stop playing, you do not need to wait for the fee to apply: contact support at support@kaasinoonline.co.uk, or use the live chat.
Privacy and User Data
To run an account the casino handles an e-mail address, a password or Google sign-in, payment details needed to process transactions and the documents you send for verification. These records are used for account access, payments, checks and support. The privacy policy explains the categories in more detail, and the cookie policy covers the tags loaded on this website.
Responsible Gambling Rules
Gambling should stay a form of entertainment. The casino offers deposit, loss and bet limits per day, week or month, a session limit, a cooling-off period and self-exclusion. All of them are set up on request by e-mail to support@kaasinoonline.co.uk. A lower limit takes effect immediately, while a higher limit is applied only after confirmation and once the previous limit has ended. The responsible gaming page lists the tools and support organisations.
Disputes and Arbitration
If you disagree with a decision, first contact support through the live chat or by e-mail and describe the situation with the account name and the date of the transaction. Disputes that cannot be settled in this way are resolved by arbitration.
Updates to the Terms & Conditions
Terms of an online casino can change over time, for example when new bonuses or payment options appear. Check this page and the current rules on the casino website before you deposit, particularly the bonus conditions, because each offer states its own wagering and maximum bet.
Key Takeaways
- Players must be 18 or over, and each player may hold one account.
- Verification documents are requested before the first withdrawal and are reviewed within 1 business day.
- Withdrawals run from €20 to €10,000 per transaction, with day, week and month limits by deposit tier and a €25 fee for bank withdrawals.
- Bonuses are valid for 14 days, are wagered x35 for the welcome package and carry a maximum bet of €5 by default.
- Multiple accounts lead to a ban and confiscation of the balance.
- Limits and self-exclusion are available on request to support.